Backups and Disaster Recovery

2021-03-07T15:50:47+10:00

We maintain a comprehensive backup solution for our client files. It's important to note that our backups are designed for disaster recovery and not for everyday access. As time goes by, our client files are moved to different storage tiers to balance the cost of our backups with the likelihood of requiring to access the files. Projects within 1 month of delivery are accessible using the download link we provide to you when your project is complete. Projects < 6 months old: These files are stored in cold storage, a tier designed for short-term data storage. A recovery request takes up [...]